Terms & Conditions

Welcome to El.le.official! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Introduction

These terms and conditions govern the use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

2. Eligibility

By using our website, you represent and warrant that you are at least 18 years old and capable of forming a legally binding contract. If you are under 18, you may use our website only with the involvement of a parent or guardian.

3. Accounts

To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information when creating your account, and to keep this information up to date. You are responsible for maintaining the security of your account and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. Orders and Payments

4.1 The Buyer, after visiting the e-shop, selects the goods that he/she likes and places them in the shopping basket. After the shopping cart has been created, the Buyer shall enter personal data, the necessary information to complete the order: his/her name, surname, address where the goods will be delivered, telephone number The Customer shall provide the following information: the telephone number, the address at which the goods will be delivered, the telephone number of the address to which the goods will be delivered, and any additional information that may be relevant for the delivery of the goods ordered. The Buyer confirms
that he/she has read and understood these rules and confirms the order.

4.2 All prices are displayed in Eu and include sales tax. We reserve the right to change prices at any time without prior notice. Prices do not include shipping and handling fees, which will be added to your total purchase price at checkout.

4.3 Payment can be made using Swed, Seb, Luminor, Citadele, Šiaulių bankas electronic banking services and Visa / MasterCard payment cards. Payments can be made in Euro currency. Payments are processed using the MakeCommerce.lt payment platform.

5. Shipping and Delivery

5.1 Processing Time: Orders are processed within [2-5] business days. Custom orders may require additional time for processing.

5.2 Shipping: We offer various shipping options. Delivery times and costs will vary based on your location and chosen shipping method. Shipping details, including tracking information, will be provided once your order has been shipped.

5.3 International Shipping: International customers are responsible for any customs duties, taxes, and additional fees imposed by their country.

6. Returns and Exchanges

6.1 Return Policy: We accept returns and exchanges on standard-size items within [30] days of delivery, provided the items are in their original, unworn condition with all tags attached. Custom-made or personalized items are non-refundable.

6.2 Return Process: To initiate a return, contact us at info@elleofficial.com with your order number and reason for return. We will provide instructions on how to return your item.

6.3 Refunds: Refunds will be issued to the original payment method within 5-10 business days of receiving the returned item. Shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of El.le.official or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, El.le.official shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website or products; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

9. Indemnification

You agree to indemnify, defend, and hold harmless El.le.official, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal fees, arising out of or in any way connected with your use of the website or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Your Country/State] for the resolution of any disputes.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the modified Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
El.le.official
Email: info@elleofficial.com